We apply the AGBH/2006 "General Terms and Conditions for the Hotel Industry".

However, we will continuously adjust the cancellation conditions to the pandemic situation and guarantee that a free cancellation will always be possible in the following cases:

• Your country is classified as high-risk area and quarantine is required upon arrival
• Travel alert for Austria/Tyrol/ Serfaus-Fiss-Ladis region, quarantine is required when leaving
• Border closures
• Official closure of cable cars and service businesses
• Official closures of our house

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