To ensure that you can look forward to your vacation in a relaxed and carefree manner, the cancellation conditions for the winter season 2020/21 and the summer season 2021 have been adjusted:

• All bookings can be cancelled free of charge up to 14 days before the date of arrival.
• In case of official entry or exit bans and/or classification of our region as a risk area, which affect your booking period, cancellations are possible at any time free of charge.
• For cancellations up to 1 week before the start of the trip 70 % of the booking amount will be charged. (acc. AGBH)
• For cancellations up to 1 day before the start of the trip 90% of the booking amount will be charged. (acc. AGBH)
• In case of cancellation on the day of arrival or no-show 100% of the booking price will be charged. (acc. AGBH)